WebRTC Contact Center Solution
WebRTC Contact Center Solution that is highly customizable, with on premises, private cloud and SaaS deployment models to best fit your needs
WebRTC Contact Center Solution
WebRTC Contact Center Solution that is highly customizable, with on premises, private cloud and SaaS deployment models to best fit your needs
Cloud or On-Premises
Contact Center
- Deploy in your premises or on your private cloud
- Supports Azure/AWS/GCP
Leverage your company’s future growth strategy and choose a cloud ready solution that fits
Quality
Analytics
- Empower your Agents with our detailed Quality Analytics included out of the box with the platform
- Includes Agent Scoring, Call Scoring, Custom scoring templates, And an IVR Survey module for NPS (Net Promoter Score)
Compliance
Recording
- Fulfil your compliance and audit needs with our Voice Recording Module that can even be integrated with any PBX or Microsoft Teams
- Our Compliance Recording Module also features live call monitoring and barge in functionality
Voice Centric
Features
Use our high quality voice modules for your Inbound or outbound campaigns that include fully browser based, WebRTC enabled agent interface, customizable IVR queues and Auto-dialer functionality
Real Time
Statistics
Our platform comes built in with customizable and real time supervisor Dashboards and Wallboards to track your Metrics and SLAs
Flexible
Business Model
SME? Startup? Global Enterprise? No problem. Take advantage Of our flexible business models and choose perpetual licensing or subscription based licensing model and our highly customizable Platform to fit your needs
Our goal is to make the solution fit your environment and not make the environment fit the solution
Our
Customers
